Why Nothing Changed After the Software Went In
The short version. You bought the software and nothing changed because the rollout added...
How to Speed Up the Estimating Process When Every Quote Goes Through You
SHORT VERSIONQuotes pile up on you because the price only exists in your head. Fix...
The SOPs an electrical shop actually needs
When there's no standard way of doing things, every job runs on whoever's holding...
How to Improve Field to Office Communication
SHORT VERSIONNothing in most shops requires a job to leave a record behind it. The...
What Should My Labor Burden Rate Be?
SHORT VERSIONYour labor burden rate is what one hour of an electrician's time costs you...
Why Job Paperwork Comes Back Late, a Mess, or Not at All
SHORT VERSION The reason the notes come back late, thin, or missing is that...
Quotes Piling Up?
A request came in Monday. It's Thursday and it's still in your inbox, half-priced,...
Why do Warranty Callbacks Turn Into a Fight?
She calls about a GFI that tripped again. You bill her $55. Three days later...
Why You Never Have the Job Photos When You Actually Need Them
SHORT VERSION The photo you'll want three months from now either got taken at...
How to Stop Losing Money on Change Orders
SHORT VERSION The money you lose on change orders goes missing in the field,...
The Jobs You Never Knew You Lost
A homeowner called a plumbing shop on a Tuesday. His water heater was going, and...
The Real Reason a 70-hour Week Feels Normal
Why everything still comes back to you Most 70 to 80 hour weeks are not...