Terms and Conditions

Effective Date: 08/31/2025
Company:Clearwater Small Business Support LLC (“Company,” “we,” “our,” or “us”)
Website:https://Clearwatersbs.com (“Site”)

These Terms and Conditions (“Terms”) govern your use of the Site and any services, products, digital materials, or community features we provide (collectively, “Services”). By accessing or using the Site or Services, you agree to these Terms.

1. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement. Services are intended for small businesses located in the United States unless otherwise agreed in writing.

2. No Professional Advice
All content is for educational and informational purposes only. Nothing constitutes legal, tax, financial, or specialized IT advice. You are solely responsible for consulting appropriate professionals before making decisions.

3. Services & Scope
We provide IT, cybersecurity, consulting, digital presence, and related support as described in our offerings.
**Exclusions:** We do not manage or configure industry-specific platforms (e.g., ServiceTitan, Jobber, QuickBooks, EMR systems) unless expressly agreed.

4. Payment & Billing
* Fees must be paid in advance unless otherwise agreed.
* Recurring plans auto-renew monthly; you authorize automatic billing.
* All fees are **non-refundable**, except where prohibited by law.
* Late payments may result in suspension and accrue interest at the maximum lawful rate.

5. Intellectual Property
All content (guides, training, downloads, videos, tools, and materials) is owned by or licensed to us. You receive a limited, non-transferable license for your internal business use. You may not copy, resell, or distribute our materials.

6. User Responsibilities
You must provide accurate information, safeguard passwords, and use the Services responsibly. You agree not to:
* Misuse our Site or Services;
* Interfere with Site operations;
* Use materials for competitive purposes;
* Post or transmit harmful, defamatory, or unlawful content.

7. Third-Party Tools & Vendors
We may recommend or integrate third-party software or services. These are provided “as is.” We are **not responsible** for failures, downtime, breaches, or disputes arising from third-party products or vendors.

8. Software Usage & Data Protection
* Any software, scripts, or tools provided by us are licensed for your internal use only.
* You must not attempt to modify, reverse-engineer, or redistribute such tools.
* You are responsible for securing your own systems and data backups.
* While we take reasonable measures to protect client data, **no system is completely secure**. You agree we are not liable for breaches, loss, or unauthorized access.

9. Electronic Communications
By using our Services, you consent to receive communications from us electronically (including email, SMS, or platform messages). You agree these electronic communications satisfy any legal requirement for written communication.

10. Community Features (if applicable)
If we provide a community forum, group, or interactive feature:
* You are solely responsible for your contributions.
* You may not post illegal, abusive, or infringing content.
* We may moderate, edit, or remove content at our discretion.
* We are not responsible for user-generated content.

11. Links to Third-Party Sites
Our Site may contain links to external sites not owned or controlled by us. We do not endorse and are not responsible for their content, policies, or practices.

12. Liability Disclaimer
The Site and Services are provided **“AS IS” and “AS AVAILABLE.”** We make no guarantees regarding:
* Uptime or error-free operation;
* Protection from cyberattacks, malware, or unauthorized access;
* Accuracy, completeness, or reliability of information.
*To the fullest extent permitted by law, we disclaim all warranties (express or implied) and will not be liable for any indirect, incidental, special, or consequential damages, including data loss, downtime, lost profits, or reputational harm.*

13. Limitation of Liability
Our total liability for any claim will not exceed the amount you paid us in the three (3) months prior to the claim.

14. Indemnification
You agree to indemnify and hold harmless Clearwater Small Business Support LLC, its owners, employees, and contractors from any claims, damages, or costs arising from:
* Your misuse of the Site or Services;
* Your violation of these Terms;
* Your violation of any law or third-party rights.

15. Arbitration & Dispute Resolution
* Any dispute shall first be attempted through informal negotiation.
* If unresolved, disputes shall be submitted to **binding arbitration** under the rules of the American Arbitration Association (AAA) in Washoe County, Nevada.
* Arbitration shall be on an individual basis only. You waive class action or jury trial rights.
* Judgment on the arbitration award may be entered in any court of competent jurisdiction.

16. Termination
We may suspend or terminate your access at any time, without notice, for any reason. You remain liable for fees incurred prior to termination.

17. Governing Law
These Terms are governed by Nevada law, with exclusive jurisdiction in Washoe County courts (except for arbitration as provided above).

18. Modifications
We may modify these Terms at any time by posting updates on the Site. Continued use constitutes acceptance of the updated Terms.

19. Privacy Policy
Your use of our Site is also subject to our Privacy Policy, which governs how we collect, use, and protect data.

20. Contact Us
Clearwater Small Business Support LLC
Email: support @ clearwatersbs.com
Phone: 775-442-4621
Address:
18124 Wedge Pkwy #422
Reno, NV 89511