Privacy Policy

Effective Date:08/31/25
Company:Clearwater Small Business Support LLC (“Company,” “we,” “our,” or “us”)
Website: https://Clearwatersbs.com (“Site”)

We respect your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our Site, Services, or interact with us. By using our Site or Services, you consent to the practices described in this Policy.

1. Information We Collect
We may collect the following categories of information:

*Information you provide directly:
* Name, email, phone, address, business details.
* Billing and payment details when purchasing Services.
* Account or subscription information.
* Any content you choose to post or upload through community features.

* **Automatically collected information:**

* IP address, browser type, device identifiers, operating system.
* Site usage data (pages visited, time spent, referral sources).
* Cookies and tracking technologies.

**Third-party information:**

* Payment processors (e.g., Stripe, PayPal).
* Analytics providers (e.g., Google Analytics).
* IT/security or software vendors you choose to integrate with.

2. How We Use Your Information
We use information to:

* Deliver and improve our Services.
* Process transactions and manage billing.
* Provide customer support.
* Send important updates, notices, and promotional offers.
* Customize your experience and content.
* Comply with legal obligations and prevent fraud.

3. Sharing Your Information
We do not sell or rent your personal information.
We may share information only with:

* Vendors and service providers (hosting, payment processing, IT tools, analytics).
* Trusted partners assisting with email delivery, customer support, or research.
* Legal authorities when required by law or to protect our rights.
* Business transfers in the event of a merger, acquisition, or reorganization.

All third parties are contractually obligated to protect your data and use it only as directed by us.

4. Community Features
If you participate in forums, groups, or other community areas we provide:

* Your posts may be visible to others and can be collected or used outside our control.
* You are solely responsible for the content you share.
* We reserve the right to moderate, edit, or remove content.

5. Remote Access & Services
Due to the nature of our Services, we may remotely connect to your computer systems or networks to manage software, perform support, or provide security services.

* You authorize us to perform such remote connections as needed.
* You are responsible for securing your own backups before any remote sessions.
* We are not liable for interruptions, errors, or data loss that may occur during or after remote access.

6. External Data Storage

We may store your data on third-party servers (e.g., cloud vendors, hosting providers, productivity suites). While we select reputable vendors, we are not responsible for their independent practices.

7. Cookies & Tracking
We use cookies and similar technologies to improve site performance, analyze traffic, and personalize content. You may disable cookies in your browser, but some features may not function properly.

8. Data Security
We take reasonable measures to safeguard your information, including encryption (e.g., SSL) for sensitive transmissions.
**However, no system or transmission over the Internet can be guaranteed 100% secure. By using our Services, you accept this inherent risk.

9. Your Rights
Depending on your location, you may have the right to:

* Access the personal data we hold.
* Request corrections or updates.
* Request deletion of your data.
* Opt-out of marketing communications (via unsubscribe link or by contacting us).

**California Residents (CCPA):** You have the right to know what personal information we collect, to request deletion, and to opt-out of the sale or disclosure of personal information. To exercise these rights, contact us at support @ clearwatersbs.com

10. Electronic Communications
By providing your contact information, you consent to receive communications from us electronically (including email, SMS, and platform notices). You may opt-out at any time.

11. Third-Party Links & Accounts
Our Site may contain links to third-party sites. We are not responsible for their privacy practices or content.
If you connect your account with third-party services (e.g., social media logins), you authorize the sharing of information consistent with your settings on those platforms. You may disconnect at any time.

12. Children’s Privacy
Our Site and Services are not directed to individuals under 18. We do not knowingly collect data from children.

13. Retention of Data
We retain personal information only as long as necessary for business, legal, or compliance purposes. You may request deletion of your data, subject to exceptions (e.g., legal obligations, fraud prevention).

14. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our Site or Services indicates acceptance.

15. Contact Us
For privacy-related questions or requests:

Clearwater Small Business Support LLC
Email: support @ clearwatersbs.com
Phone: 775-442-4621
Address:
18124 Wedge Pkwy #422
Reno, NV 89511